Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide directly.
• Payment Information: Payment details provided for transactions, processed securely through third-party services like Stripe.
• Technical Data: IP addresses, browser type, device information, cookies, and usage data collected automatically when you interact with our website.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: Information you provide through forms, sign-ups, and service use.
• Automatically: Information gathered via cookies and other tracking technologies.
• Third-Party Tools: Data shared with third-party services such as Stripe, HubSpot, OpenAI, and Mailgun.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services.
• To process payments and manage transactions.
• To send emails and communicate updates using tools like Mailgun.
• To analyze user behavior and optimize user experience with tools like HubSpot and OpenAI.

4. How We Share Your Information

We may share your information with:

• Third-Party Services: Including Stripe (payment processing), HubSpot (customer relationship management), OpenAI (AI services), and Mailgun (email services).
• Compliance and Legal Requirements: When required by law or necessary to protect our rights.

We do not sell your personal data to third parties.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Portability: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal and operational requirements.
• Opt-Out: Opt-out of certain data collection practices, such as marketing emails.

To exercise your rights, contact us at info@ailiveagents.com.

6. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. While we strive to protect your information, no system can guarantee absolute security.

7. Children's Privacy

AiLiveAgents.com does not target or knowingly collect data from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@ailiveagents.com.

8. International Users

If you are accessing AiLiveAgents.com from outside the United States, your data may be transferred and processed in compliance with applicable laws, including GDPR for EU users. By using our website, you consent to this transfer.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

This Privacy Policy ensures transparency and compliance with global privacy regulations.